Shipping policy

Shipping Policy

Last updated: September 19, 2026

Where We Ship

We currently ship to the United States only. Orders placed with a shipping address outside the US cannot be processed.

Shipping Cost

Shipping is free on every US order. There are no hidden fees at checkout.

Processing & Delivery Time

Our suits, masks and jackets are made to order and shipped from our production partner overseas. Please allow 3–5 business days for production and processing. Total delivery time, including processing, is 17–25 business days from the order date. Business days are Monday to Friday, excluding public holidays.

Delivery times are estimates. Customs processing, weather and carrier delays can occasionally extend delivery beyond the estimated window.

Tracking

Every order ships with tracking. You will receive an email with your tracking number as soon as your order is dispatched. Tracking information can take 2–5 business days to update after dispatch.

Multiple Items

If you order several items, they may ship separately and arrive on different days. You will receive a tracking number for each shipment.

Address Changes & Incorrect Addresses

Please double-check your shipping address at checkout. If you need to change it, contact us as soon as possible; we cannot change the address once the order has been dispatched. We are not responsible for orders delivered to an incorrect address provided by the customer.

Lost or Damaged Shipments

If your tracking shows no movement for 10 business days after the expected delivery window, or your order arrives damaged, contact us and we will send a replacement or issue a refund.

Contact

Gear Valor
1209 Mountain Road PL NE #6741
Albuquerque, NM 87110, USA
Email: support@shopgearvalor.com